1. Delivery time
Standard orders will be shipped within 3 working days (excluding weekends and holidays);

Customized or large-volume orders may require additional preparation time, please refer to the product page or contact customer service for details.

2. Delivery area
We support delivery to many countries and regions around the world, including Europe, North America, Asia, Oceania and some African countries. Whether delivery is available will be automatically displayed at checkout.

3. Cooperating logistics service providers
Depending on the destination and the selected logistics method, we mainly cooperate with the following international and regional logistics service providers:

Croatian Post

DPD / GLS / DHL / UPS / FedEx

4. Shipping fee description
The shipping fee will be automatically calculated according to the destination and weight on the checkout page;

5. Estimated delivery time (for reference only)
Croatian local: 4 working days

Domestic expedited: 2 working days

International transportation: 20 working days

The above time is for reference only. The specific transportation time may be affected by uncontrollable factors such as customs clearance and holidays in the destination country.

6. Tariffs and import fees
For orders from countries outside the EU, tariffs, VAT or customs fees may be incurred. These fees are borne by the recipient. Please refer to the relevant regulations of your country/region for details.

7. Order tracking
After the order is shipped, you will receive an email with a tracking number, and you can check the status of the package in real time. In case of delay, please check the dynamics through the logistics website first. If you still have questions, please contact customer service.

8. Address and delivery issues
Please make sure the delivery address is correct. If the return is due to an incorrect address, no one to sign for it, or refusal to accept it, the customer will be responsible for the additional shipping costs.